What We Collect and Why It Matters
When you create an account, we collect the basics: your name, email address, date of birth, and a government-issued ID for identity verification. That verification step is required before any withdrawal processes — it keeps your account secure and meets the legal requirements of eligible states
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where mamaknowsbets operates. When you fund your account through PayPal, Venmo, or a Play+ prepaid card, we log the transaction reference and amount. We do not store your full PayPal login or Venmo credentials — those stay inside their own apps. We also collect device data
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when you access the platform on mobile, including your browser type and IP address, to detect unusual login activity. Cookies track your session and your preferences such as your favorite game categories or last-used payment method, so you don't have to reset them every visit. If
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you reach out through live chat or email support, that conversation is stored against your account for quality and follow-up purposes. You can request a copy of everything we hold on you, and you can ask us to delete your account data, subject to any retention
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obligations we carry under applicable state law. Access to our platform depends on local law and is available only where state regulations permit.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.